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How do I use the self-service portal to reorder previous items?

This guide will walk you through the process of reordering previous orders and items through the self service portal, making it quick and convenient for you to restock your inventory. Follow the steps below to get started:

Step 1: Log in to Your Account

Visit our website and click on the "Log In" button located at the top right corner of the page. Enter your email and 6-digit code to access your account.

Step 2: Navigate to the Order History

Once logged in, you will be redirected to your account dashboard. Look for the "Order History" tab or link, usually located in the main navigation menu. Click on it to proceed.

Step 3: Find the Order you wish to Reorder

In the Order History section, you will see a list of your previous orders. Find the order containing the items you wish to reorder. You can click on each order to see a more detailed view of the items.

Step 4: Click "Buy again"

For each order, you will have the option to buy it again. Once this button is clicked, the order you've chosen will be added to your cart and you can adjust the quantity, add or remove items when you wish.

Step 6: Complete the Checkout Process

Follow the prompts to complete the checkout process. You may need to provide shipping and payment information, depending on your account settings. Once you have filled in all the required details, click on the "Place Order" button to finalise your reorder.

Step 7: Confirmation and Order Updates

After placing your reorder, you will receive a confirmation email with the details of your order. You can also track the progress of your order through your account dashboard or by contacting our customer support team.

That's it! You have successfully used our B2B self-service portal to reorder previous orders and items. If you have any questions or encounter any issues during the process, please don't hesitate to reach out to our support team for assistance. Happy reordering!