Returns –
We do not offer sale or return.
Proof of purchase is required for your item(s) to be eligible to be returned, we require your item where possible to be returned in its original packaging and unused. To return a product please fill in this returns form.pdf
What Happens when the product is returned –
We offer, Replacement and Credit notes on faulty returns.
Please allow up to 5 working days for your Returns to be processed once it has been received.
Once your return has been received it will be subject to an inspection. We will notify you via e-mail to inform you if the return has been approved or rejected. If rejected the return will be sent back to you. If approved we will contact you to confirm the return option.
Queries or Escalations -
If you have any question or query regarding your Return at any time, please contact us at sylwia@flawlessvapedistro.co.uk.
Shipping -
To return your product, you should send your product to: Flawless Vape Distribution, 7 Sheene Rd, Beaumont Leys, Leicester, LE4 1BF You will be responsible for paying for your own shipping costs for returning your item.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.