Shipping policy
Thank you for choosing Flawless UK Vape Distribution Ltd for your vaping needs. Below is our comprehensive shipping policy to ensure transparency and a smooth ordering process for all our valued customers.
Order Processing
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Dispatch Times: While we strive to dispatch all paid orders on the same day, this may vary depending on the volume of orders, public holidays, and peak seasons. Please note that orders placed after the cut-off time or on weekends will be processed the next business day.
UK and European Deliveries
UK Delivery Timescales:
| DPD Parcel | Timescale |
|---|---|
| DPD Saturday UK Mainland Tracked | 24/48 Hours* |
| DPD Saturday UK Mainland Tracked | Saturday |
* Includes: Scottish Highlands & Islands, United Kingdom
| UPS | Timescale |
|---|---|
| UPS Standard Tracked | Next Working Day* |
| UPS Express Saver (Limited Postcodes) Tracked | Next Working Day* |
* Some postcodes may take up to 5 working days to arrive.
Europe Delivery Timescales:
| UPS | Timescale |
|---|---|
| UPS Standard | 2-3 Working Days* |
| UPS Express Saver | 1-2 Days |
| DHL | Timescale |
|---|---|
| DHL Standand | 2-3 Working Days |
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Tracked Shipping: All UK and European orders are shipped with tracking. Tracking information will be provided via email and can also be accessed through our website.
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Customs and Duties (Europe): We continue to ship to European countries. However, customers are responsible for any applicable customs duties or import charges upon receiving the goods. Please ensure you are aware of your country’s import regulations.
Global Shipping
We offer shipping services to countries worldwide. Delivery times and costs may vary depending on the destination. Tracking details will be shared where applicable to keep you informed of your shipment’s progress.
Order Collection
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Warehouse Pickup Location: Orders can be collected from our UK warehouse at:
7 Sheene Rd, Leicester, LE4 1BF -
Collection Confirmation: Please wait for a confirmation email before arriving to collect your order.
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Pickup Requirements: Ensure you provide your vehicle registration and order invoice number upon arrival. This ensures a smooth and secure pickup process.
Additional Information
We aim to provide prompt and efficient service to all our customers. Should you experience any issues with your order or have specific shipping requirements, please contact our customer service team for assistance.
Thank you for choosing Flawless UK Vape Distribution Ltd. We look forward to serving you!
